Lynne
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Recent activity by Lynne-
What service can I expect from Himiway dealers?
You can expect top-notch service from our authorized dealers, including regular maintenance and repair services, a wide range of spare parts and accessories, knowledgeable advice and recommendation...
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Can I test ride a Himiway ebike before purchase?
Absolutely! Test ride all Himiway e-bike models at our over 350 featured dealers' stores in North America. Our authorized dealers are dedicated to providing free diagnosis and maintenance service...
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Is there a military discount/ Service-oriented Groups?
Yes, we do! To show our appreciation and support for the people who serve the community and the country, Himiway Bikes offers an additional $50 discount for healthcare professionals, teachers, fir...
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What's the policy for refund?
Once our warehouse has received the returned product(s) and checked to confirm it meets our return condition, we will deduct any applicable fee and send the remaining refund according to the custom...
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What's the policy for model replacement and return?
Please Submit a ticket, and our customer service team will contact you within 24 hours. For product defects: Himiway will do its best to service you and provide tech support to fix simple issues. H...
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What's the policy for order modification?
Please Submit a ticket, and our customer service team will contact you within 24 hours. Before Shipping Free of charge. Please contact support@himiwaybike.com to continue this process. Shipped bu...
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What's the policy for order cancellation?
If your purchase was in-store, returns are subject to individual retailer restrictions. Please direct any questions regarding your in-store purchases to your Himiway retailer. Before ShippingPl...
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What is the warranty period for the Himiway eBike?
All Himiway bikes are covered under our 2-year, all-inclusive manufacturer's warranty for the owner against all manufacturing defects. (All free accessories are not covered by warranty service.) ...
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How can I track the logistics of my order?
You can track your order and shipping & handling information on your account if you have registered one on himiwaybike.com. If you haven't registered on our site, you can also track your order with...
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Why the payment failed?
If you pay by credit card, your payment could be somehow denied at the checkout by our system in defence against possible credit card fraud. It's a good idea to call your credit card company or ba...