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  1. Himiway Bike
  2. Before Purchase

Before Purchase

Shipping & Orders

  • What is the time for the e-bike to be shipped?
  • How can I track the logistics of my order?
  • Do you provide free shipping?
  • What are the dimensions and weight of the package that I will receive?
  • Will the ebike I received be assembled?
  • Will my accessories be shipped together with the ebike?
See all 7 articles

Referral & Discounts

  • Is there a military discount/ Service-oriented Groups?
  • How to earn and redeem Himi Points?
  • Can I stack two discounts repeatedly?

Payments

  • What is Affirm and how to use it?
  • What is Klarna Financing and how does it work?
  • Why the payment failed?
  • How can I finance with Paypal Credit?
  • What are the payment methods?

Warranty

  • What is the warranty period for the Himiway eBike?

Returns

  • What's the policy for refund?
  • What's the policy for model replacement and return?
  • What's the policy for order modification?
  • What's the policy for order cancellation?

Dealers

  • How do I reach Himiway for after-sales service?
  • Are Himiway ebikes available for rent?
  • How to make an appointment If I need service from a Himiway dealership?
  • What service can I expect from Himiway dealers?
  • Can I test ride a Himiway ebike before purchase?

FAQs

  • Does my height fit the Himiway ebike?
  • How can I find the best ebike for my needs?
  • What are the benefits of choosing Himiway ebikes?
  • FAQ on Himiway E-bike Batteries
  • What is the speed limit for e-bikes in your state?
  • What are the difference between Class 1, Class 2, and Class 3 E-bike?
See all 11 articles

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