Lynne
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Recent activity by Lynne-
Hi Samuel, please contact us at customers@himiwaybike.com with your 2021 order number and your bike frame number. Once we receive this information, we'll be happy to assist you in obtaining a repla...
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Hi Smythe, To test the voltage, you will need a multimeter. Please refer to this video https://www.youtube.com/shorts/vs9QElFRocM for guidance on how to check the charger’s output voltage. Thank you!
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Hi Smythe, The charger typically does not experience issues, but the best way to confirm whether it is functioning properly is to check if the charger’s output voltage is above 48V. If you need any...
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Sorry for the inconvenience, the earlier link was closed for public access. We will contact the relevant team and make the necessary arrangements to open it up as soon as possible. Thank you for yo...
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Hi, I'm sorry to inform you that the Escape Pro didn't come with a basket. However, you can purchase the basket through this link: https://himiwaybike.com/products/himiway-escape-front-basket?_pos...